Privacy Policy

At NutrientMedical, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nutrientmedical.com and make purchases of our premium dietary supplements and wellness products.

By accessing our website and using our services, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect several types of information from and about users of our website:

Personal Identification Information

• Contact details (name, email address, phone number)
• Shipping and billing address
• Payment information (processed securely through our payment partners)
• Account credentials (if you create an account)

Technical and Usage Information

• IP address and browser type
• Device information and operating system
• Pages visited, time spent on site, and navigation patterns
• Referring website or search terms

Health and Wellness Preferences

• Product preferences and purchase history
• Supplement categories of interest (Amino Acids, Probiotics, Energy Boosters, etc.)
• Wellness goals and interests

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your supplement purchases, including payment processing and shipping
• Customer Service: To provide support and respond to your inquiries about our products
• Personalization: To recommend supplements that align with your wellness goals and previous purchases
• Website Improvement: To enhance user experience and optimize our website functionality
• Security: To protect against fraud and unauthorized transactions
• Marketing Communications: To send information about new products, promotions, and wellness tips (with your consent where required)
• Legal Compliance: To meet regulatory requirements and resolve disputes

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

• Payment processors (Visa, MasterCard, JCB, PayPal) for secure transaction handling
• Shipping carriers to deliver your wellness products
• IT service providers for website maintenance and security
• Customer support platforms to assist with your inquiries

Legal Requirements

We may disclose your information when required by law, court order, or governmental regulations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

All third-party service providers are contractually obligated to protect your data and use it only for the services they provide to us.

4. Data Storage and Security

Your security is our priority, and we implement robust measures to protect your information:

• Secure Storage: Data is stored on secure servers with limited access
• Encryption: 256-bit SSL encryption protects all data transmissions
• Payment Security: PCI-DSS compliant payment processing with tokenization
• No Sensitive Data Storage: We do not store sensitive payment information on our servers
• Regular Monitoring: Real-time fraud monitoring and prevention systems
• Data Retention: We retain personal data only as long as necessary for legitimate business purposes or as required by law

While we implement these security measures, please note that no method of electronic transmission or storage is 100% secure.

5. International Data Transfers

As we serve customers globally (excluding certain Asian regions and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal obligations
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal data
• Marketing Preferences: Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Required for website functionality and secure checkout
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant content and advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

We may also use analytics services (such as Google Analytics) to collect information about website usage. These services may use cookies to track interactions and compile reports on website activity.

8. Children’s Privacy

Our website and supplements are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Customer Wellness Team:

We are committed to working with you to resolve any privacy concerns promptly and fairly.